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Read the latest announcements for MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator and CACs' and also by date.

Navigator Tip of the Week: Plan Cancellations and Terminations

5/19/2022 3:00:49 PM

We want to remind everyone of the process to remove one or more enrollees from a plan as well as how to completely cancel coverage for all members of a health insurance enrollment through MNsure.

  • Full plan terminations: Cancelling coverage for all members on a plan can be done through the consumer’s account without a phone call to the ARC. 
  • Partial plan terminations: Removing one or more enrollees while keeping at least one consumer enrolled in the plan requires a call with the consumer to the ARC.

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