Earlier in April, MNsure held two webinar sessions for navigators that covered when and how to use the NEW Online Case Association Form to associate with a consumer for per-enrollee payments. The new online form brings the benefits of faster and more accurate processing and the opportunity for MNsure to analyze data to provide feedback to assisters on patterns of incorrect submissions.

Remember: Navigators assisting a consumer with completing the blank renewal form for public programs must also complete the online case association form to be eligible for payment!

Updates to the form which will launch on Monday, May 1:

• Improved instructions to avoid common errors.
• More questions about the type of assistance rendered to streamline the ARC's ability to find the case.
• Added fields to enter information about the consumer, leading to a higher likelihood of the ARC finding a match for the submission.
• Screening of information entered and immediate rejection of submissions that do not meet the criteria for payment.

Additional information and resources relating to the case association process will be available on May 1, in the /assister-central/navigator-one-stop/policy-procedures/index.jspPolicies and Procedures section of Navigator One Stop on Assister Central. Related policies include:

• /assister-central/navigator-one-stop/policy-procedures/navigator-payment-policy.jspNavigator Payment Policy
• /assister-central/navigator-one-stop/policy-procedures/assister-case-association-policy.jspAssister Case Association Policy
• /assister-central/navigator-one-stop/policy-procedures/navigator-case-association-form-policy.jspNavigator Case Association Form Policy