During the public health emergency in lieu of a signature from a consumer, MNsure accepted an attestation from the broker that the consumer had designated them as their agent of record. 

MNsure has updated the manual AOR form which now requires the consumer's signature. Signature requirements:

• A “wet” signature in which the consumer directly signs the form.
• An electronic signature:
  • An electronic signature captured by a software product that complies with the requirements of the Electronic Signatures in Global and National Commerce Act (ESIGN), submitted with a completion certificate.
  • An image of a handwritten signature transmitted electronically. For an electronic signature to be accepted, the consumer’s intent to sign the form must be clear. 
  • If a signature is submitted apart from the form, a consumer can show intent to sign a specific form by a short statement accompanying a dated handwritten signature, such as “I [insert consumer name] understand that I am signing [title of form].”

See MNsure’s /assister-central/shared-resources/joint-policies/electronic-signatures-policy.jspElectronic Signature Policy for entire policy details.