The /assister-central/navigator-one-stop/policy-procedures/navigator-payment-policy.jspNavigator Payment Policy specifies which navigator activities are eligible for payment. A few tips:

• The assisted date and the submission date of the case association form cannot be more than 30 days apart or the case is not eligible for payment.
• Only applications that result in new coverage are eligible for payment. 
  • For example, if you do an application for a client and they qualify for MinnesotaCare, this application would be eligible for payment. If you do an additional application for the same client for Emergency Medical Assistance, this application is not eligible because they already have coverage.
• If you complete an online application and enter your assister ID on the signature page of the online application, a case association is not needed. 
• Only life event changes that result in new coverage are eligible for payment. Program changes are not eligible for payment. 
  • For example, changing from an unassisted qualified health plan (UQHP) to Medical Assistance (MA) is not considered new coverage and is not eligible for payment. 
• Sending in an auto renew form with changes is not eligible for payment unless coverage is being added for a new person.
• Sending in a need to renew form on a case that is not in need to renew status is not eligible for payment.
• MAXIS renewals are not eligible for payment.