When uploading files using MNsure online resources like the Agency Management Program (AMP), Broker Agency Management Program (BAMP), Account Creation Request eForm (ACRe) and the Life Event Change (LEC) form, be sure that the file type, name and size fit the document upload requirements. The /assets/Documentation-Upload-Tool-Guide_tcm34-372766.pdfSupporting Documentation Upload Guide (PDF) provides guidance for uploading documents to MNsure.

If your upload does not follow requirements, you will receive an error message which provides details for the reason the document upload could not be completed. You will need to re-upload your document(s) following the instructions, requirements and parameters explained in the error message. 

Unfortunately, the ARC and Broker Service Line staff are unable to help with these error messages.