10/31/2024 2:25:39 PM
Welcome Anita!
My name is Anita. Prior to becoming a member of the ARC team, I was a CAC for about 11 1/2 years, followed by the role as a navigator for the last 3 1/2 years. I'm a major foodie and have exceptional cooking skills. Many people assume that my enthusiasm lies in the act of cooking, but, in reality, it is the final product that I love. I am excited to work here and look forward to working with all of you!
Contacting the ARC
When contacting the ARC regarding an enrollment in a qualified health plan (QHP), please clarify whether the consumer is looking for coverage for the remainder of 2024 or for coverage that begins in 2025.
When contacting the ARC regarding a password reset, it is essential to specify whether the request pertains to a consumer's account or your own Assister Portal account.
Please keep in mind that during the Unwind, many renewal cases were re-entered, and those newly re-entered cases are classified as paper applications. QHP enrollments on these cases would need to be completed manually on the consumer’s behalf (via phone).
Navigators and CACs
Assister Program
Consumer assistance
Open enrollment
QHP
Special enrollment