The 2026 open enrollment season is right around the corner! Prior to the start of open enrollment every certified navigator and CAC must complete recertification requirements (including those who were recently certified). Beginning in early August, the one-hour online training – Data Security, Accessibility, Compliance and Ethics – will be available in the MNsure Learning Center. All certified staff will receive an email notification with instructions for completing recertification.

At this time, agency administrators should check staff agency rosters in AMP (Agency Management Program) for accuracy to ensure a smooth recertification process. The following information should be accurate and up to date:

• Agency roster: Change staff who are no longer active to inactive.
• Individual staff: Contact information, especially email addresses, must be correct.
• Directory information: Are the languages spoken and counties served up to date? Remember, only list counties where a consumer can meet with you in-person. If a consumer chooses to search the assister directory by location, we assume they are looking to find a navigator with a location near where they live.

Information on how to update agency information in AMP can be found in the /assister-central/navigator-one-stop/essential-tools/index.jspEssential Tools section of Navigator One Stop.