11/3/2017 10:24:30 AM
MNsure launched its fifth open enrollment period at 8:00 a.m. on November 1. The first day of open enrollment went very well. On the first day, MNsure.org received over 46,000 visits, had over 8,300 visits to the plan comparison tool and the Contact Center fielded nearly 3,200 calls. Throughout the day, call wait times in the Contact Center averaged one second.
Navigators and CACs