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    Online Account Request Tips

    4/13/2023 2:49:09 PM

    • When completing the online account request form, the email address entered on the form will be used for ALL communications. For example: If MNsure is unable to process the request, notification will go to the email address that is provided to advise of the reason why it cannot be processed. 
    • When uploading the PDF account request form to provide the consumer’s signature authorization, it is necessary to complete the first page of the form and include both pages with the submission. If only the second page is uploaded with the consumer’s signature, MNsure will be unable to process the request. 
    • MNsure’s /assister-central/shared-resources/joint-policies/electronic-signatures-policy.jspElectronic Signature Policy requires that if a signature is uploaded that is not on the PDF form, it must include a statement verifying the consumer’s intent to sign the form. An example of this would be, “I [insert consumer name] understand that I am signing to request the creation of a MNsure account" followed by the consumer’s signature and date signed. 

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