- Shift in Assister Resource Center Hours Next Week
- MNsure change which will allow a consumer to enroll into a Qualified Health Plan (QHP) with an earlier start date
- Deadline for Newly Certifying Assisters to Complete Training
- Navigator Payments
- Navigator Tip of the Week: Calling the ARC
- Processing Status and Reporting Life Events Updates
- Upcoming Holiday Office Closure
- Broker Service Line Policy Spotlight: Certified Support Staff Policy
- End of Temporary Case Closing Process
- DHS Announces MinnesotaCare Changes for Certain Undocumented Individuals
- Proposed Plan Year 2026 Health Insurance Rates Released
- Account Creation Policy Reminder for Minors
- Navigator Tip of the Week: Best Practices in Working with Consumers
- Monthly Navigator/CAC Webinar
- MinnesotaCare coverage changes for undocumented adults in Minnesota took effect June 15
- Verification Notice Case Closure
- Navigator Tip of the Week: Written Case Status Requests (CSRs)
- Contract Renewals Reminder
- Updated Special Enrollment Period Resources
- Navigator Tip of the Week: Reporting Special Enrollment Periods (SEPs)
- Add "noreply@caspio.app" to Your Safe Senders List
- Navigator Tip of the Week: Consumer Identification
- Verification Notice Sent
- Help Protect Consumer Information and Avoid a Data Privacy Incidents
- New Qualifying Life Event Option on QLE Questionnaire
- Tips for Uploading Verification Documents and Enrollment Deadline
- Upcoming Contract Renewals
- Reminder: Registration is Open for the 3rd Annual MN Medicaid Equity Forums
- Navigator Tip of the Week: Verifications and Do Not Reply Emails
- New Account Request Form
- Navigator Tip of the Week: Assister Resource Center Service Policy
- Recommended Revisions for Application for Health Coverage and Help Paying Costs
- Navigator Tip of the Week: Calling the ARC
- Navigator Tip of the Week: Closing in Lieu of Reporting a Life Event Change
- New Special Enrollment Opportunity for Consumers
- Navigator Tip of the Week: Case Status Request (CSR) Email Reminders
- Navigator Tip of the Week: Calling the ARC
- Navigator Tip of the Week: Life Event Change (LEC) vs. Qualifying Life Event (QLE) for Special Enrollment Period (SEP)
- DHS Releases “Medicaid Matters” Fact Sheets
- MNsure Box on Tax Form Can Open Special Enrollment Period (SEP)
- Navigator Tip of the Week: Income Life Event Changes (LECs)
- Qualifying Life Events and Retroactive Coverage Reminders
- Navigator Tip of the Week: MinnesotaCare DACA and LEC Processing
- Dedicated ARC Phone Lines and Email
- Free Tax Preparation Services Available
- Navigator Tip of the Week: Emailing the ARC - Consumer Privacy
- Tax Time and 1095-As
- Navigator Tip of the Week: Online Account Tips
- Help Protect Consumer Information
- Special Enrollment Periods (SEPs)
- IRS Form 1095-B for Tax Year 2024
- Navigator Tips for the Week
- Navigator Tip of the Week: Reporting Gain or Loss of Employer-Sponsored Insurance (ESI)
- Open Enrollment Deadlines and Extended Hours
- Navigator Tip of the Week: Trends to Keep in Mind
- Defect affecting MinnesotaCare-eligible Consumers.
- ARC Update: Welcome to the Assister Resource Center Team
- Thank you to Our Dedicated Partners!
- System Availability this Sunday
- Extended Availability and Office Hours
- Consider These Deadline Tips
- Inappropriate Interactions
- Manual Account Creations Around Deadlines
- Outreach to DACA Recipients
- Upcoming Holidays and Early Closures of Phone Lines
- Navigator Tip of the Week: Closed Cases
- Change in Process for Renewals for Some Households
- Resolving Error Codes
- Navigator Tip of the Week: ARC Service Policy
- Navigator Tip of the Week: MNsure Shop and Compare Tool
- 2025 Open Enrollment Deadlines and Dates to Remember
- Tips for 2025 Open Enrollment
- MinnesotaCare Expansion Resources
- Navigator Tip of the Week: Partial Applications
- Special Message from the Minnesota Department of Human Services
- Reminder: MinnesotaCare Expansion Training for MNsure-Certified Assisters
- Social Media Toolkit for Open Enrollment
- Navigator Tip of the Week: Online Application Errors
- Special Enrollment Period for Loss of Public Program Coverage
- Navigator Payment Update for Manual Need to Renew (NTR) Cases
- Navigator Tip of the Week: New Voice at the ARC and contacting the ARC
- Thank you for Certifying for the 2025 Open Enrollment!
- Navigator RFP for Assisting LGBTQ+ Community
- NEW! Account Request Processing
- MNsure Announces Forthcoming Navigator RFP for Assisting LGBTQ+ Community
- Passive Enrollment Renewal Notices
- Navigator Tip of the Week: Welcome New ARC Team Members!
- Processing Status and Reporting Life Events
- Preview 2025 Health Insurance Plans Now Live
- 2025 Renewal Update and Scenarios
- Update to Special Enrollment Period for Loss of Public Program Coverage
- Navigator Tip of the Week: Reporting Life Events and Application Changes
- MNsure Press Release: Enhanced Federal Subsidies Continue in 2025
- Assister Assembly Presentation Posted
- October Monthly Webinar
- Navigator Tip of the Week: Consumer Online Accounts
- MNsure Resumes Processing Life Events as “Blackout” Period Ends
- Health and Dental Insurance Company Webinars
- Navigator Tip of the Week: New Applications, Open QHP Applications and Calling the ARC
- NEW! Navigator Grantee Handout Available
- 2024-25 Income Guidelines for Financial Help
- Navigator Tip of the Week: Entering Income on an Application
- Navigator Tip of the Week: Updating Consumer Email Addresses After Account Creation
- Navigator Tip of the Week: Public Program Claims
- Enrollee Account Maintenance for 2025 Renewal Period
- Navigator Tip of the Week: Manual Account Requests and Reporting Changes
- Broker Service Line Adding Call Back Option in September
- Assister Resource Center is Hiring
- Recertification for Open Enrollment
- Information for New Certifying Assisters
- Increase in Navigator Per-Enrollee Payments for QHPs
- Federal Tax Information for Assisters
- Continuous Coverage Unwinding SEP
- Navigator Tip of the Week: Username/Password Resets
- Staff Roster Updates in AMP
- Deadline Tomorrow for New Certifying Assisters
- Notice Sent to Qualified Health Plan Enrollees
- Navigator Tip of the Week: Calling the ARC and Using the Language Line
- SEP Opportunities for Public Program Unwinding
- Proposed 2025 Health Insurance Rate Changes
- Updated Income Guidelines for Medical Assistance
- Navigator Tip of the Week: Use of the ARC Phone Line
- Navigator Tip of the Week: Qualifying Life Events for Special Enrollment
- Navigator Tip of the Week: Manual Account Requests
- Uploading Documents to MNsure
- Navigator Tip of the Week: Partial Enrollments
- MinnesotaCare Premium Communication Resources
- Fax Submission of Documents Ending for HPE and MFPP Providers
- Resumption of MinnesotaCare Premiums
- Divorce Special Enrollment Period (SEP)
- Navigator Tip of the Week: Account Requests
- Reporting Seasonal Income
- Navigator Tip of the Week: Divorce Special Enrollment Periods (SEP)
- We Have Made a Change to the Assister Central Homepage!
- Reminder: Add “noreply@caspio.app” to Your Safe Senders List
- MinnesotaCare Premium Related Text Message
- Navigator Tip of the Week: Qualifying Events for Special Enrollment
- Navigator Tip of the Week: Manual Account Requests and Personally Identifiable Information
- Notice sent to MinnesotaCare Enrollees
- Continuous Coverage Special Enrollment Period
- Accessibility and Limited English Proficiency (LEP)
- Password Reset Reminders for Navigator and CACs
- Calling the ARC with a Consumer and Emailed Case Status Requests (CSRs)
- Pre-Renewal Notice for MA-ABD and MSP Enrollees
- Navigator Tip of the Week: Reconsideration Periods
- Navigator Tip of the Week: Account Requests and Email Status Requests
- Navigator Tip of the Week: Protecting Consumer Privacy
- Language Line Reminder
- Navigator Tip of the Week: Personal Identifiers
- New Online Tool: Helps Community Partners Assist Enrollees with Renewals
- Former Foster Care Youth
- Navigator Tip of the Week: Working with Renewal Clients
- Navigator Tip of the Week: Case Associations
- Navigator Grant Program: Key Dates
- Do Not Reply Emails
- Navigator Tips for the Week
- DHS Letter to Partners
- Working Family Credit and New Child Tax Credit Promotional Materials
- Get Online Help with Form 1095-A
- Navigator Tips for the Week: Loss of Public Program and FTI Processing
- Health Plan Disenrollment
- FY 2025 Navigator Grant Request for Proposals Webinar
- 1095-A Information
- Navigator Grant Request for Proposal (RFP) Webinar
- Record Health Insurance Enrollments for 2024
- Special Enrollment Periods
- IRS Form 1095-B for Tax Year 2023
- MNsure Board Approves FY2025 Navigator Grant Program Policy Statement
- Navigator Tip of the Week: Federal Tax Information (FTI) Consent
- DHS Shares Policy Changes to Improve Health Care Coverage for Minnesotans
- Health Insurance Sign-ups for January 1, 2024
- Navigator Tip of the Week: QHP Enrollment Dates
- DHS Releases New Renewal Resource Guide
- Deadline for Special Enrollment Periods
- Navigator Tip of the Week: Online Life Event Reporting
- Navigator Tip of the Week
- Process Update: Non-English Verification Documents
- Health Care Consumer Support Document Portal for Partners and Providers
- MinnesotaCare Renewals
- DHS Releases New Minnesota Health Care Bulletins
- Navigator Tip of the Week: Appendix A Form
- Statewide Training Webinar on Public Program Renewals
- Employer Insurance Affordability Estimator
- Assister Directory Enhancement
- Pay Now Feature
- Changes to Encrypted Emails
- Minnesota’s Mitigation Plan 2.0
- Navigator Tip of the Week: Be Prepared When Calling the ARC
- FTI Access Support Tool (FAST)
- Navigator Tip of the Week: Agency Phone Numbers and Pre-Renewal Forms
- Navigator Tip of the Week: Policy Reminders and Closing Cases
- Navigator Tip of the Week: Procedure Change for ARC Calls
- Navigator/CAC Monthly Webinar
- Consumer Alert: Scams Targeting Minnesotans
- Navigator Tip of the Week: Account Requests for Minors
- Navigator Tip of the Week: Duplicate Applications
- Assister Directory Enhancement
- Navigator Tip of the Week: Reporting Life Events
- 2024 Income Guidelines
- Navigator Tip of the Week: When a Consumer Must be Present
- Navigator Tip of the Week: Submitting Case Status Requests
- Renewal Process Playbook
- Navigator Tip of the Week: Reminders
- Navigator Tip of the Week: Password Resets
- Navigator Tip of the Week: Emailing the Assister Resource Center
- My Certification Lookup
- Interested in Outreach in Your Community?
- Navigator Tip of the Week: Phone Etiquette Reminders
- Navigator Tip of the Week: Qualifying Event for Special Enrollment Period
- Logging in on Behalf of Others
- Navigator Tip of the Week: Servicing Agency Processes
- 2023 Legislative Changes to Public Assistance Programs
- Manual AOR Signature Requirement Change
- Navigator Tip of the Week: Should I Call or Email the ARC?
- QHP Coverage for Consumers Losing Public Program Eligibility
- Navigator Tip of the Week: Partnering with Brokers for QHP Coverage
- QHP Shopping and Enrollment Updates
- Communication Toolkits for Assisters
- Reminder: Navigator Payment Changes
- Navigator Tip of the Week: Special Enrollment Period (SEP)
- Renewal Look Up Tool
- Assister Roles and Responsibilities for MHCP Applicants and Enrollees
- Protecting Data Privacy and Preventing Waste, Fraud and Abuse
- Navigator Tip of the Week: MAXIS Cases
- IT Modernization for MNsure
- Navigator Tip of the Week
- DHS Releases New Minnesota Health Care Bulletins
- Email Notifications to Assisters
- Navigator Tip of the Week
- Navigator Tip of the Week: Newborn Status and Retro MA Requests
- Minnesota Department of Human Services to text Minnesota Health Care Programs enrollees on May 24
- Navigator Tip of the Week: Account Request Reminder
- DHS Releases New Minnesota Health Care Bulletins
- Navigator Tip of the Week: Things to Remember Before Calling the ARC
- Libby Caulum Named MNsure CEO
- Employer-Sponsored Insurance Evidence
- Renewal Instructional Video
- Updates to the Navigator Online Case Association Form
- Updates to the DHS Renewal Webpage, Reminders and Notices
- Navigator Tip of the Week: Calling the ARC? Help Us, Help You
- Navigator Tip of the Week: Entering Application Information
- Online Case Association Form Webinar for All Navigators
- Online Account Request Tips
- Navigator Tip of the Week: Case Status Request (CSR) Reminders
- Navigator Tip of the Week-Reminder: Medical Emergency Life Event Changes (LECs)
- DHS Update: Limited Medical Assistance Coverage for COVID-19 Testing is Ending
- Navigator Tip of the Week: Social Security Income
- Reminder: ARC Fax Number
- Using the Assister Portal to Verify Consumer Addresses
- Voluntary Closure is Not a Qualifying Life Event
- Navigator Tip of the Week: Help Us Help You
- Navigator Tip of the Week: Case Closures
- Navigator Tip of the Week: Limited English Proficiency Policy
- Account Request eForm Tips
- Federal Tax Information Form Signatures
- METS Enhancement for Family Glitch
- Navigator Tip of the Week: Case Associations
- DHS Webinar Slides
- Navigator Tip of the Week: Pregnant Women
- Reminder: PDF Account Request Form
- Navigator Tip of the Week: MAXIS Cases
- Special Enrollment Periods
- Checking Enrollment Status
- Consumer Alert and Robocaller Situations
- Using the MNsure eForm System
- Navigator Tip of the Week: Username/Password Reset
- New Consumer Account Functionality for SEP during OE
- Navigator Tip of the Week
- Electronic Account Request Form
- Important Tips for Online Reporting Changes and Account Request
- Navigator Tip of the Week: Daily Reminders
- Online Account Request eForm
- Requesting Enrollment Reports
- Navigator Tip of the Week: Tax Dependents
- Account Creation Request eForm
- Helping Consumers Currently Enrolled in Employer-Sponsored Insurance
- Navigator Tip of the Week: Tips for Manual Need to Renew Applications
- Employer Insurance Affordability Estimator
- Submitting Verification Documents
- Navigator Tip of the Week: Case Status Requests
- Affordability of Employer Coverage for Family Members
- Update to the Navigator Case Association Form
- Adding a Household Member for Coverage on a QHP Case
- Outreach Resources
- Broker Enrollment Centers
- Navigator Tip of the Week: Multiple Accounts
- Navigator Tip of the Week: Citizenship Requirements for Applying
- Navigator Tip of the Week: Partner with Brokers to Help Consumers Enroll in a Plan
- Navigator Tip of the Week: Uploading Special Enrollment Period Documents
- Navigator Tip of the Week: Prepare Before Calling
- Avoid Duplicates when Creating MNsure Accounts
- Navigator Tip of the Week: Account Issues and Contacting the ARC before Applying
- Minnesota’s Uninsured Profile
- Sending Protected Information to MNsure
- Navigator Tip of the Week: Technical Issues
- Navigator Tip of the Week: Eligibility on New Applications
- Navigator Tip of the Week: COBRA Loss of Employer Subsidy SEP
- Extension of MA Postpartum Period Opt-In Notice Mailed
- Navigator Tip of the Week: Should I Call or Email the ARC?
- Navigator Tip of the Week: Consumer Information
- Navigator Tip of the Week: Plan Cancellations and Terminations
- Inquiries and Case Status Requests
- Navigator Tip of the Week: Patience When Working with the ARC
- Tax Filing Status Changes for Adult Children
- Navigator Tip of the Week: Assister Verification When Calling the ARC
- Navigator Tip of the Week: ARC Visibility of Paper Applications
- Navigator Tip of the Week: Special Enrollment Period and ARC Role
- Navigator Tip of the Week: Special Enrollment Periods for Divorce or Legal Separation
- Minnesota’s Reinsurance Program
- Navigator Tip of the Week: Reporting Multiple Application Changes
- Qualified Health Plan (QHP) to Medicare Enrollment
- Navigator Tip of the Week: Servicing Agencies and MAXIS
- Navigator Tip of the Week: Special Enrollment Period
- Navigator Tip of the Week: Reporting Application Changes
- SEP and Verification Reminders
- Navigator Tips: Checking on Life Event Changes & Qualifying Life Events and Special Enrollment Periods
- Navigator Tip of the Week: Calling ARC with Third Parties
- Change of Application Motivation Type
- Reminder: Voluntary Closure is Not a Qualifying Life Event
- ARC Tip of the Week: Paper Applications and MCRE Premiums
- Navigator Tip of the Week: Consumer Present and Verification Document Uploads
- Navigator Tip of the Week: Password Resets and Case Status Requests
- Secure Emails from MNsure
- ARC Tip of the Week: Things to Remember
- ARC Tips of the Week
- ARC Tip of the Week: Applications for Expectant Mothers
- Protecting Consumer Information
- ARC Tip of the Week: Application Accuracy
- ARC Tip of the Week: Calling the ARC
- Life Event Reporting for QHP Consumers
- Expired IDs for Account Requests
- ARC Tip of the Week: Newborn Case Status Request
- ARC Tip of the Week: Case Status Requests and Spenddowns
- Email Subscription
- ARC Tip of the Week: Associations
- ARC Tip of the Week: Training New Team Members
- ARC Tip of the Week: Email Confirmation
- Client Personally Identifiable Information (PII)
- Limited English Proficiency (LEP) Interactive Voice Response (IVR)
- Case Associations
- Duplicate Applications
- Verification Tips
- Tips for Contacting the ARC
- Application Questions
- Special Enrollment Period (SEP) Verifications
- Password Reset Rule of Three
- American Rescue Plan Toolkit with Scenarios
- Case Association Common Error
- American Rescue Plan (ARP) Implementation Updates
- American Rescue Plan Implementation (ARP) Updates
- Get the Word Out About New Tax Credits
- Helping Consumers on Assister Central
- American Rescue Plan Implementation Phase Two
- American Rescue Plan Notices
- New: Broker Support Staff Policy
- Changes to MinnesotaCare Premiums for 2021 and 2022
- Health Care Eligibility Notices
- NEW ARPA Resources on Assister Central
- American Rescue Plan Implementation Update
- Preferred Spoken Language
- NEW to Assister Central: Screening Consumers
- Unemployment Insurance and Calculating Projected Annual Income
- Public Charge Update
- Move to MNsure Without Losing Money Paid Toward Deductibles
- American Rescue Plan Weekly Recap
- Electronic Signatures Policy
- Minnesota Health Care Programs Update: American Rescue Plan Act of 2021
- American Rescue Plan FAQ
- Emailed Response Expectations
- American Rescue Plan Act of 2021
- American Rescue Plan Act of 2021 Update
- MNsure Statement Regarding Federal Changes to the Affordable Care Act
- Navigator Case Association Form Reminders
- Duplicate Manual Account Creation Requests
- MNsure Response to Biden Executive Order
- METS Application Guidance
- Insulin Assistance Program Social Media Toolkit
- Special Enrollment Period (SEP) and Verifications
- Starting Private Health Insurance Coverage
- Password Reset Reminder
- Minnesota Health Care Programs Eligibility Update
- MinnesotaCare Premiums during the COVID-19 Public Health Emergency
- Reporting Application Changes to MNsure
- New DHS Bulletin Regarding Minnesota Health Care Program (MHCP) Enrollees
- Email Etiquette
- Reporting Application Changes to MNsure
- COVID-19 Health Care Auto-Renew Notice Informational Stuffer
- Use of Telephonic Signature Procedure
- Reporting Income Changes and Calculating Income
- MinnesotaCare Renewals for DACA Grantees
- U.S. Supreme Court and the Affordable Care Act
- Updates to the MNsure Application (DHS-6696)
- Working with MA and MinnesotaCare Enrollees
- DHS Releases New Bulletins
- Tax Credits for Dental Insurance Premiums
- Lost Wages Assistance (LWA) Clarification
- Manual Account Creation Policy
- Password Reset
- Case Status Request Reminders
- Account Request: NEW Electronic Signatures
- Account Request: Documentation Tips
- Account Request: Account Credentials
- Restarting Medical Assistance (MA) Renewals
- Reporting Life Event Changes
- Eligibility and SEP Verifications
- Manual Account Request Status
- Status Update Timelines
- Secure Email Issues
- MNsure Consumer Alert
- Manual Account Creation
- Special Enrollment Period Questionnaire
- Check Effective Dates when Enrolling a Consumer in a Qualified Health Plan
- Signatures Needed on Account Request Forms
- Insulin Assistance Program
- Case Status Request (CSR) Follow-up
- Assister Central New Look: Update to Last Week’s Announcement
- Language Change in Application Process
- Translated Versions of the Account Creation Form
- New Social Media Tools
- SEP for Decrease in Household Income
- Manual Account Request Status Reminder
- Effect of 2020 Recovery Rebates for Individuals Applying for Coverage
- Loss of Employer-Sponsored Insurance (SEP) Flyer Translated
- Over-the-Phone-Account-Creation
- Reporting Online Life Event Changes
- Loss of Coverage SEP Flyer
- Account Request Forms
- Assister Availability Updates
- Reminders for Submitting Account Request Forms
- Manual Account Request Submittals
- Public Charge Flyer
- Residential Address on Applications
- Public Charge Rule Takes Effect February 24, 2020
- MNsure Communications Team Would Like to Help!
- QHP Consumers
- Uploading SEP Verification Documents
- Case Status Request (CSR) Tip
- Sending Emails to the Broker Service Line
- Application Change - Social Security Number Entry
- New Preferred Drug List
- Certification Questions
- Enrollment Escalation Updates
- Manual account creation process reminder