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Multiple resources available to get MNsure questions answered

3/4/2014 10:14:43 AM


CONTACT: Jenni Bowring-McDonough
Media Relations Coordinator

ST. PAUL, Minn. - As thousands of Minnesotans obtain health insurance coverage through MNsure, many securing coverage for the first time, a number of questions arise ranging from eligibility and payments to coverage options and provider networks. MNsure is reminding Minnesotans about the various resources available to help get those questions answered. Where you go for help can depend on your specific question.

MNsure Contact Center

The MNsure Contact Center can assist with general, technical and account-related questions. If you were determined eligible for an advanced premium tax credit, or are purchasing a qualified health plan, the Contact Center can also answer questions about your application status.

Minnesota Health Care Programs Member Help Desk
651-431-2670 or 1-800-657-3739

If you were determined eligible for Medical Assistance or MinnesotaCare, you should call the MHCP Member Help Desk for any question relating to your application, billing or coverage.

Specific Health Insurance Company

If you purchased a qualified health plan through MNsure and have questions about what is covered, doctor networks, or billing, you should contact your insurance company's customer service department.

Blue Cross Blue Shield
651-662-5030 or 1-800-531-6685

952-967-7540 or 1-866-232-1166


763-847-4477 or 1-800-997-1750

612-676-6600 or 1-877-903-0070

MNsure offers the lowest health insurance rates in the country, with all plans offering comprehensive coverage. Open enrollment runs through March 31, 2014.

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