As a navigator at Southside Community Health Services, Heidi has assisted individuals enroll in quality, affordable coverage through MNsure. Many of the people Heidi has helped have not been able to take care of themselves over the past few years due to economic circumstances.
"It has been an extremely emotional few months for many consumers," said Heidi.
After going through the application process and working out details of income and deductions, Heidi was able to get many people set up with a very affordable plan.
"These people will be able to go to the doctor again and start to reclaim their health. The gratitude that has been extended to our group of navigators by these consumers has been extremely appreciated and unexpected."
For individuals that have more questions about the health insurance policies, Heidi refers them to a MNsure-certified broker with a better understanding of those plans.
"I feel very lucky to have been a part of this whole experience," said Heidi.
There are more than 1,000 MNsure-certified navigators like Heidi across Minnesota.