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CONSUMER ALERT: How to find MNsure online and make sure you're buying comprehensive coverage

7/28/2020 10:00:00 AM

FOR IMMEDIATE RELEASE

ST. PAUL, Minn.—Searching for MNsure on the internet can yield misleading results. If you search for MNsure, you may see ads and websites that appear to be the official MNsure website but are not. Some of these sites collect your contact information and either bombard you with phone calls or try to sell you sub-standard health insurance. Here’s how to be sure you’re working with MNsure and purchasing comprehensive health care coverage:

  1. Check the website URL: make sure you’re clicking on MNsure.org when using a search engine or simply type MNsure.org into your address bar.
  2. Be sure you’re buying comprehensive coverage: All plans sold on MNsure.org are Affordable Care Act-compliant, meaning they include /shop-compare/about-plans/esb/index.jspessential health benefits and /shop-compare/about-plans/consumer-protections/index.jspconsumer protections. MNsure does not sell short-term limited duration health plans (STLDs) or association health plans (AHPs).
  3. Confirm you are getting the financial help you are eligible for: MNsure.org is the ONLY place for Minnesotans to access all the /shop-compare/financial-help/index.jspfinancial benefits that can make your health insurance more affordable.
  4. Protect your private information: MNsure will never call you and ask you for your Social Security number, credit card or bank account number. To learn more about protecting yourself against fraud, and how to report suspected fraud, reach out to /help/fraud/index.jspMNsure's anonymous complaints telephone line or email.

If you are in need of additional assistance, please reach out to MNsure's Contact Center by calling 651-539-2099 or 855-366-7873. You can also find free help from one of MNsure's /help/find-assister/index.jspassister partners.

MNsure is Minnesota's health insurance marketplace where individuals and families can shop, compare and choose health insurance coverage that meets their needs. MNsure is the only place you can apply for financial help to lower the cost of your monthly insurance premium and out-of-pocket costs. Most Minnesotans who enroll through MNsure qualify for financial help.

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